Now it's the passport (LOL)

Passport application, CVs, credit card accounts, bank accounts and any number of long distant trouble shooting of grown up kids problems. Great to be able to do this stuff via modern technology. 

Years ago I lost my wallet and had only 80p in my pocket. I stood in a call box and rang my bank in York from Kinloss in Scotland. The money soon ran out having to call during business hours. 

Managed to get across what my problem was but it was like a scene from "Local Hero" rapidly shoving 10p pieces into the coin slot.